Real-time speech to text. Zero latency. Absolute inclusion.
CART captioning services for live and virtual events
Certified CART captioners give Deaf and hard-of-hearing participants a word-for-word text display of everything said, at 99%+ verbatim accuracy, on site, on your meeting platform, or in your recordings. Powered by our ISO-governed quality framework, with a searchable transcript afterward.
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Professional CART vs. automatic captions
Built-in captions on meeting platforms help, but they are not designed for high-stakes legal, medical, or public settings.
| Feature | Professional CART | Automatic captions |
|---|---|---|
| Accuracy | 99%+ verbatim accuracy from ISO 17100 vetted stenographers, including names, jargon, and accents | Typically 80–85%: one word in five may be wrong |
| Latency | Zero latency: patched into your A/V stack, so text appears as it is spoken | Varies with the platform and connection |
| Preparation | Agendas, speaker names, and glossaries loaded before the session | None |
| Speakers | Each speaker identified as the conversation moves | Often unlabeled or mislabeled |
| Accountability | A professional captioner you can brief, correct, and hold to a standard | No one to ask when a word is wrong |
| Record | A formatted transcript within 8 working hours | Raw text, if anything |
Three ways to deploy CART
Remote, on-site, or after the fact. Most organizations use all three.
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The virtual standard
Remote CART
For webinars, virtual town halls, hearings, and remote classes. The captioner joins your platform and streams captions to every participant.
- Zoom, Microsoft Teams, Webex, and other major platforms
- A caption link that opens on any phone, tablet, or laptop
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For the room
On-site CART
For conferences, board meetings, courtrooms, and graduations. Captions appear on the screens your audience is already watching.
- Projection screens, confidence monitors, LED walls, or attendee tablets
- Setup and testing an hour before the first word
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For recordings
Post-production captioning
For recorded sessions, training videos, and public media. We turn recordings into accessible assets for your LMS, website, or channels.
- Caption files with 100% accurate time-coding for your LMS or public channels
- ADA-compliant media for your accessibility program
How a CART session runs
From the request to the transcript, one scheduler and one captioner own your session.
Request and prep
Send the date, platform or venue, and any agenda, slides, and speaker names. We build a glossary for your terms.
Connect and test
The captioner joins 90 minutes early for remote sessions, or sets up an hour early on site, and tests the caption feed.
Caption live
Word-for-word captions at 99%+ accuracy and 200+ words per minute, with speaker identification and zero noticeable delay.
Transcript
A formatted transcript, typically within 8 working hours and never later than 24. Working copies are securely deleted.
Where your captions appear
- Zoom
- Microsoft Teams
- Webex
- A caption link on any device
- Projection screens
- Confidence monitors
- LED walls
- Captions in your video stream
- Caption files for recordings
Need sign language too? We schedule ASL interpreters and CART together, from one desk, so Deaf and hard-of-hearing participants each get the access they use.
FAQ
CART captioning, answered
Don’t see your question? A language specialist can answer it in one call.
Talk to a specialist
Get a straight answer
Tell us what you need translated or interpreted, and we’ll scope it with you.
Meet one-on-one with a language services expert, at a time that suits you.
Why not use the automatic captions built into Zoom or Teams?
AI captions typically reach 80 to 85% accuracy, meaning one word in five may be wrong. In a medical or legal setting, that error rate is a serious liability. Professional CART delivers the 99%+ accuracy required for true accessibility and legal compliance.
How much notice do you need for CART captioning?
We recommend 48 to 72 hours for technical setup and glossary preparation. Our ISO 9001 workflows also let us deploy rapid-response teams for emergency town halls and urgent legal hearings.
Do attendees need special software to see the captions?
No. Captions appear in your meeting platform, on screens in the room, or through a link that opens in any browser on a phone, tablet, or laptop. We can also add captions to your video stream.
Is CART the same as subtitling?
No. Subtitles usually translate speech into another language. CART is a word-for-word, same-language text display of everything said, written live for people who cannot hear the audio.
Do we receive a transcript after the session?
Yes. You receive a formatted transcript, typically within 8 working hours and never later than 24, and working copies are securely deleted afterward.
Tell us what’s at stake. We’ll show you how we’d handle it.
Send your files or describe your event. A language specialist replies with a fixed quote and a delivery date, with no obligation.
Prefer to call? 720-325-0459